ERP Support Specialist

We are seeking an experienced ERP Support Specialist to drive the technical agenda for our Business Central implementation project and Business Central integration with other software tools used within our company (for example Dynamics D365 for Sales and Field Service Management). The ideal candidate will manage the technical agenda and lead transition processes including testing, training and data migration according to the road map.

• Collaboration with the IT department, the ERP Implementation Project Manager, and our dedicated Business Process Improvement (BPI) team
  
  
• Driving the technical agenda of the ERP project, which includes integrations with other systems, creation of Power BI reports, Print Forms management, maintaining the permissions and process automation with support of Power Platform tools.
  
  
• Providing functional and technical support to business users during users during the full project lifecycle, focusing on technical execution, user training, and system localisation.
  
  
• Coordinating the User Acceptance Testing (UAT) to ensure smooth deployment across multiple regions and teams during implementation phase.
  
  
• Monitoring and managing post-go-live support, ensuring ongoing system improvement, optimisation, and troubleshooting.
  
  
• Developing and maintaining documentation, including technical specifications, process flows, user guides, and training materials
  
  
• Leading training sessions for end-users and key stakeholders, ensuring system proficiency across departments
  
  
• Facilitating the appropriate management of Master Data and ensuring an efficient and effective approval process for changes
  
  
• Working with stakeholders to define and implement process improvements that increase system efficiency. Serving as the key point of contact for technical guidance and system enhancements 

• Proven experience with Business Central and Dynamics D365, or equivalent experience
  
  
• Strong project management skills with the ability to support project planning and execution
  
  
• Technical mindset with strong analytical thinking and problem-solving skills
  
  
• Proactive and self-motivated
  
  
• Excellent interpersonal skills with the ability to communicate effectively across different levels of the organisation
  
  
• Ability to work effectively in a cross-functional team environment and manage multiple priorities in a dynamic business environment
  
  
• Working proficiency in English, plus fluency in one of these languages: Czech, Polish, Hungarian or Romanian 

• An interesting job at a fast-growing global organisation in the promising fields of renewable energy, environmental remediation and clean water technology
  
  
• Company culture built on trust and diversity
  
  
• Remuneration reflective of individual experience and skills
  
  
• Indefinite full-time employment contract
  
  
• Occasional home office with manager´s approval
  
  
• Teambuilding and corporate events
  
  
• Support for ongoing professional growth through tailored training sessions, courses, and more
  
  
• 25 days of vacation, 3 sick days, 1 CSR day (a working day dedicated to a non-profit organisation aligned with the Group´s mission and values)
  
  
• Meal allowance lump sum
  
  
• MultiSport card allowance
  
  
• Stock option plan
  
  
• Laptop and mobile phone
  
  
• Participation in an Employee Share Purchase Program after the first year of employment (company shares to a personal brokerage account as a bonus to your monthly salary)